Shipping policy
ORDERS ARE SHIPPED BY UPS OR USPS
WHAT IS THE ORDER PROCESSING TIME?
- ITEMS ARE CUSTOM MADE FOR YOU BY US! ORDERS WILL BE PROCESSED IN 3- 5 BUSINESS DAYS. IF THERE IS GOING TO BE A DELAY, WE WILL CONTACT YOU.
CAN I CHANGE MY SHIPPING OR BILLING INFORMATION AFTER A PURCHASE?
- PLEASE CONTACT US RIGHT AWAY WITH YOUR FULL NAME, ORDER NUMBER & THE REQUESTED CHANGE. WE WILL LOOK INTO YOUR ORDER & DEPENDING ON THE PROCESSING/SHIPPING STATUS, WE WILL ACCOMMODATE ANY ORDER UPDATES WE ARE ABLE TO.
CAN I CANCEL MY ORDER?
- WE WILL ONLY BE ABLE TO COMPLETELY ‘CANCEL’ AN ORDER IF A CLAIM IS MADE TO US VIA OUR CONTACT US PAGE WITHIN THE FIRST 24 HOURS OF YOUR COMPLETED CHECKOUT.
WHERE DO YOU SHIP FROM?
- ALL ORDERS SHIP FROM OUR HEADQUARTERS IN NORTHERN COLORADO.